Training Specialist Full-time Job

This role will deliver end-user technical training (in the format of web based and classroom style training) for the Professional Services (PS) organization that adheres to company quality standards while staying current with the adult learning theory.

• Deliver and manage technical training in a variety of formats including Instructor Led/Classroom Style, Webinar and Remote training for internal Professional Services resources
• Follow standard Medidata guidelines and procedures under the guidance of a Senior Training Specialist or above
• Keep abreast of new and/or enhanced PS processes, procedures, tools and needs for training curriculum development and delivery
• Participate in the enhancement or development of new trainings which include a variety of formats such as eLearning, videos, formal documentation and instructor led training.
• Assist in the administration of our Learning Management System
• Manage time to prepare new classes in addition to delivering current training assignments
• Promote student interest and participation throughout multiple days of technical trainings and webinar style training while ensuring understanding on all topics
• Conduct logistical planning for assigned training activities
• Manage and participate in multiple projects simultaneously
• Special projects as assigned
• Build productive internal working relationships
• Be innovative and creative in developing training techniques to be used by the team
• Analyze and resolve problems and exercise judgement within Medidata guidelines to determine appropriate actions

Your Competencies

• Understanding of Professional Services organization and processes
• Experience leading/supporting training efforts in the clinical research process
• Experience defining a technical training environment for a classroom setting
• Ability to understand and differentiate audiences to be trained
• Self-motivated, innovative and able to assume responsibility and work autonomously in a professional manner
• Excellent organizational and time management skills
• Excellent verbal and written communication skills
• Solid analytical and technical skills
• Demonstrated ability to work with employees throughout an organization
• Strong Microsoft Office and G Suite skills
• Ability to travel up to 50%, occasional weekends and international travel as necessary
• Work on problems of moderate scope where analysis of situations requires review of various factors
• Exercise judgement within defined parameters to determine appropriate action
• Build productive internal/external working relationships

Your Education & Experience

• Bachelor's degree required; or equivalent years of experience
• A minimum of 2 years training and/or development experience is preferred

Medidata: Conquering Diseases Together
Medidata is leading the digital transformation of life sciences, creating hope for millions of patients. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 1,400 customers and partners access the world's most-used platform for clinical development, commercial, and real-world data. Medidata, a Dassault Systèmes company, is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com .
Acorn AI is one of the largest AI companies exclusively dedicated to life sciences. It’s built on Medidata’s platform that includes the industry’s largest structured, standardized and growing clinical trial data repository consisting of 17,000+ trials and 4.5M patients. Our team is composed of over 40 PhD/Masters statisticians, data scientists, analytical product leads, former FDA biostatisticians and computational genomicists.